Legal information

The following articles state the terms and conditions, rules and responsibilities when booking directly at HOSTAL EL OLIVAR Calle Estacion Nueva 11 - 04638 MOJACAR (Alméria) ESPAÑA, by phone (0034) 950 47 20 22 or via its website www.hostalelolivar.es.

ARTICLE 1: GENERAL DISPOSITIONS

The client agrees to comply with every terms and conditions stated on this document, as well as legal prescriptions, Spanish laws and local rules.

Any booking made directly, by telephone or through the company website implies that the following dispositions are read and completely accepted. These dispositions can change at any moment as well as price lists. In that case, the applicable conditions and prices are those applicable at the moment of the booking.

The client’s agreement related to general conditions and prices are settled at the moment of the booking; without this agreement, no booking is possible.

ARTICLE 2: LEGAL CAPACITY

The client states being in full legal capacities to contract, allowing him to engage under respecting the list of articles here enumerated.

ARTICLE 3: BOOKING TERMS

The client acknowledges being aware of the nature of the services, the location of the hostel and the booking terms as described on the website and has sought and obtained the complementary information he needed to make a reservation with full knowledge of the facts.

The client is only and entirely responsible for his choice. The company cannot be considered responsible for subjective considerations or possible inadequacies between the services and his own needs since he has received the most complete and sincere information.

Price lists are given in euros (€) per room and per night in the selected period, breakfasts, taxes and service included.

Prices include only the services mentioned on the booking confirmation. Price lists can change at any moment and only the prices that appear on your booking confirmations are contractual.

All prices include the applicable VAT. Any changes of the rates, as well as any new tax established by the competent authority will be immediately reflected on the prices on the invoice date.

The reservation will only be effective if the customer guarantees the booking, by giving his credit card details: type (Visa, Mastercard, American Express, Diners Club, ...) the expiry date (the credit card will have to be valid during all the guest's stay), the card number and security code. The hotel reserves the right to refuse any booking if the credit card number is incorrect.

This will be done as a convenience, and under no circumstances will one account be debited (except in case of cancellation less than 24 hours prior to arrival).

Following a booking, you will receive an e-mail summarizing the contract offer, the reserved services with the equivalent prices and the total amount of the invoice.

ARTICLE 4: ARRIVALS / DEPARTURES

Rooms are available for arrivals from 2p.m. Clients must leave the rooms before noon the day of departure or an extra night will be charged.

ARTICLE 5: CONDITIONS OF CANCELATION

If the booking is made by internet, the cancellation can be made directly on the website www.hostalelolivar.es on «Review - Cancel your Reservation».

The client can also cancel the booking directly with the hostel or by telephone. All the contact information is available on the website and on the booking confirmation that the client has previously received by e-mail.

No fees are applicable if the booking is cancelled at least one day (24H) before the day of arrival, before 2p.m. (local time). After this period, the first night will be charged.

The cancelation will come into effect immediately after the cancellation request is received (by mail, e-mail, phone, fax).

In the absence of cancelation, if the client doesn’t show up at the hostel, the amount of the first night will be debited on the client’s bank account as liquidated damages.

ARTICLE 6: PAYMENTS

Payments are to be made directly at the hostel at the end of the stay (except for pre-paid bookings). Payments made through the website are made with credit cards via a secure payment system. The validity of the customer’s payment card will be checked: in case of refusal (Stolen card, blocked card, reached ceiling, input error,…) the customer will have to contact with his bank on the one hand and the hostel on the other hand in order to confirm the booking and the mode of payment or the booking can be cancelled.

ARTICLE 7: FORMATION OF THE CONTRACT

Entering the required banking information, accepting the terms of sale and request a booking are deemed reliable electronic signature that have the same value as a handwritten signature and constitutes the formation of the contract.

Computerized data stored on the company computer system are considered proof of the contacts, orders and payments made between El Olivo de Mojacar S.L. and the customer.

ARTICLE 8: RELOCATION

In case of unavailability, unforeseen events or technical problems in the hostel making it impossible to accommodate the client, the company will make every effort to find an alternative accommodation, if possible in a hostel with the same or higher standards. The costs of relocation (extra charges) will be integrally supported by the company that can’t be asked for any additional compensation.

The company is not responsible towards the client for a breach of its obligations arising from an event of force majeure or fortuitous event (strike, war, exceptional weather or geological phenomenon ...)

ARTICLE 9: RESPECT OF PRIVACY

The information asked to the client is necessary to process your booking request. The hostel El Olivar pledges not to disclose your personal data to third parties.

Customers are aware that their reservation is subject to a computerized data processing. Users have a right to access and modify their data before the headquarters of the company.

ARTICLE 10: INSURANCE – RESPONSIBILITES

The hotel accepts no liability for theft, loss or damages of personal belongings of the clients during their stay.

The client will be liable for any damages, any degradations or act of vandalism that could occur due to their occupation of the premises, by himself or by people accompanying him, including both movable (decoration, furniture) and immovable properties.

The photographs shown on the website are not contractual. The pictures, although aiming to show the most accurate views inside and from the hostel may vary according to the room the client will be assigned to, regular maintenance, or renovation in process. The customer is not entitled to any claim related to this.

When using the website or in consultation when booking online, the company El Olivo Mojacar S.L. cannot be held liable for damages resulting from the use of the Internet such as data loss, viruses, disruption of service ...

ARTICLE 11: RULES IN THE HOSTEL

In accordance with the applicable law in Spain, the client will have to show his DNI or passport while arriving at the hostel.

Despite our love for animals, for our guests’ comfort and health in the hostel, pets are not allowed within the establishment.

The client accepts and agrees to respect the premises and other occupants. Any behavior contrary to public policy will bring the hotel to ask the client to leave the facility without compensation.

The client agrees not to receive and invite anybody whose behavior might prejudice the establishment quietness, safety and security. The hostel management reserves the right to intervene if necessary.

Furthermore, the use of the bedrooms and sanitary facilities is exclusively reserved for clients in accordance with the capacity of the reserved room (maximum 2 people for a double room, three people for a triple and 4 people for the family suite).

ARTICLE 12: COPYRIGHT

The presentation and all of its elements, including the domain name, brands, logos, signs, drawings, illustrations, photographs, text, graphics and other files appearing on this site, are protected by the intellectual property laws in force, and belong to The El Olivo de Mojacar S.L. company. No element of the site may be copied, reproduced, modified, republished, loaded, altered, transmitted or distributed in any way whatsoever, via any medium whatsoever, in part or in whole, without the prior written permission of El Olivo de Mojacar S.L.except for strictly personal, private and non-commercial use.

ARTICLE 13: OBLIGATIONS AND INVALIDITY

This legal information and the booking confirmation form represent all obligations for the parties.

No specific or general condition communicated by the client may be incorporated to these terms. The invalidity of one or more provisions on one or more articles will not invalidate the whole thereof.

Any article that would be hold to be illegal, void, invalid or inapplicable due to law changes will be modified to comply the new legislation, making these terms and conditions valid. All remaining provisions hereof shall remain in force and produce all their effects.

ARTICLE 14: COMPLAINS, DISPUTES AND COMPETENT AUTHORITIES

If the customer wants to address a complain to the hostel, he must send a mail with return receipt requested to the company El Olivo de Mojacar S.L Calle Estacion Nueva 11 04638 MOJACAR (Alméria) ESPAÑA, during the 15 days following his departure. After this period no complain will be taken into account.

These Terms and conditions are in accordance with Spanish law.

Disputes arising from the application or interpretation of these general conditions of sales will be subject to Spanish law and fall under the exclusive jurisdiction of Spanish courts and will be the responsibility of judges and courts of the city of Almeria.

Highlighted

The village of Mojacar

Located in Andalucía in the province of Almeria, on the Mediterranean coast, Mojacar is one of the prettiest ‘white villages’, typical to this region of Spain.

The Natural Park of Cabo de Gata Nijar

About twenty kilometres south of Mojacar is the Cabo de Gata, Nijar, Natural Park. A wild volcanic landscape offering tens of extremely  varied beaches.

Prices & Reservations

All prices include VAT (10%) and breakfasts.

Coordinates and legal statements

Hostal El Olivar ~ Calle Estación Nueva , 11 ~ 04638 Mojácar (Almería) ~ España ~ Tel. +34 950 47 20 22 ~ Hostal de 1 estrella ~ Ciudad ~ RTA H/AL/00818